Reference

Sportsbook Settlement Rules at ptgamig

Every bet you place on our sportsbook follows a clear settlement process — from PBA game outcomes to NBA finals and Mobile Legends esports matches. Know exactly when your account is credited, what triggers a void, and how we handle postponed or cancelled events.

Settlement TimelineVoid Bet RulesPush OutcomesCancelled EventsPartial Cashout
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ptgamig Sportsbook Settlement Rules at ptgamig
HOW WE OPERATE

Why Our Settlement Process Is Consistent

Our settlement rules are fixed before markets open — we do not change the settlement basis after an event starts. Here is what keeps the process reliable for every bet you place.

Official Result Sources

We settle all markets using results confirmed by the event's official governing body. For PBA and UAAP games, that means the league's published final score, not third-party feeds.

Pre-Market Rule Publication

Settlement rules for each sport and market type are published before the market opens. You can read the applicable rule from the bet slip screen before confirming your wager.

Void and Push Criteria Fixed

The conditions that trigger a void or a push outcome are set at market creation. We do not apply discretionary settlement — every outcome follows the published criteria without exception.

Dispute Review Path

If you believe a bet was settled incorrectly, a formal review compares your bet slip against the official result record. Corrections are applied to your account wallet within the review period.

ptgamig How We Settle Your Sportsbook Bets

How We Settle Your Sportsbook Bets

When a match ends, our system processes the result against the market you backed. Standard settlement runs from the official result declared by the governing body — whether that's the PBA, FIBA, or a Mobile Legends esports tournament organiser. Winning bets are credited to your account wallet once the result is confirmed. For multi-leg parlays, all selections must settle before the payout

is calculated. If one leg is voided, it is removed and the parlay recalculated on the remaining legs. Markets marked 'in-play' settle on the score at the moment the event concludes, not at the in-play snapshot you placed the wager on.

SETTLEMENT HELP

Get Help with a Settled Bet

If a settlement looks wrong or your account wallet hasn't updated after a result is official, reach our support team through any of the paths below. We check result sources against the official governing body before making any correction.

Live Chat Open the chat icon from any sportsbook page on your mobile or desktop browser. A support agent reviews your bet slip reference and the official result directly.
Email Support Send your bet ID, the market name and the event date to our support address. We respond with the settlement basis and any applicable adjustment within our standard review window.
Account Bet History Your full bet history — including settlement status and payout breakdown — is visible inside your account under the Sportsbook tab. Check there first before raising a query.

Sportsbook Settlement Terms You Should Know

These are the settlement terms that appear most often in your bet history and on the sportsbook rules page. Each definition is written in plain language so you know exactly what applies to your wager.

What does 'void' mean in sportsbook settlement?

A void bet is one that is cancelled and returned to your account as a stake refund. It usually applies when a match is abandoned or a market is withdrawn before settlement.

What is a 'push' in sports betting?

A push means the result lands exactly on the line set in the market — for example, a handicap of -3 and the team wins by exactly 3. Your stake is returned in full.

What does 'in-play settlement' mean?

In-play settlement means a bet placed during a live match settles on the final official result, not the score at the moment of placement, unless the market states otherwise.

What is a 'parlay' or 'accumulator' in settlement terms?

A parlay chains multiple selections so that all must win for a payout. If one leg is voided, it is dropped and the remaining legs calculate the payout at adjusted combined odds.

What does 'partial cashout' mean?

Partial cashout lets you withdraw a portion of your potential winnings before the event ends, locking in part of the return while leaving the rest of the bet active on the original terms.

What is 'dead heat' settlement?

Dead heat applies when two or more selections tie for a position — common in golf or racing markets. Your stake is divided equally among the tied outcomes and the payout is proportional.

Settlement Questions We Hear Most Often

These are the questions that come up most when a result posts and your account hasn't updated yet, or when a match goes to overtime or gets moved to a different date.

Most markets settle within minutes of the official result being confirmed by the governing body. Complex markets — like player props or exact-score bets — may take longer if the official data source requires verification before we process the outcome.

If a PBA game is postponed and does not resume or replay within the period stated in our rules, the market is voided and your stake is returned to your account wallet. If the game is rescheduled within that window, the bet stays active.

Yes. For full-match markets on PBA, NBA and UAAP games, overtime is included in the final result unless the market explicitly states 'regulation time only'. Check the market description on your bet slip before placing.

The voided leg is removed and your parlay recalculates on the remaining selections. If only one leg remains after the void, the bet is treated as a single and settled at that selection's odds.

Yes. Contact us via live chat or email with your bet ID and the event details. We cross-check against the official result from the governing body and apply any correction directly to your account wallet within the review period.

Esports markets on Mobile Legends tournaments settle on the result declared by the tournament organiser at the end of the series. Map-specific markets settle on the individual map result, and a walkover or disqualification triggers a void on the affected selection.
Reference

Sportsbook Settlement Rules

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