What We Collect and Why We Collect It
When you open an account with us, we collect the information needed to verify your identity, process transactions, and keep your wallet secure. This includes your name, contact details, account login data, and payment-method identifiers — for example, the GCash mobile number or Maya account you
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link for withdrawals and deposits. We also log device information and session activity to detect unusual access patterns and protect your account from unauthorised use. When you make an InstaPay transfer, transaction reference data is retained for reconciliation and dispute resolution purposes. We do not store
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your full GCash or Maya PIN at any point — payment authentication happens inside the respective e-wallet app, not on our servers. Cookies and session tokens are used to keep you logged in across browser tabs and to remember your device when you return to the
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lobby. You can clear these via your browser or mobile settings at any time. Data retention periods follow what is reasonably required for account management and any applicable legal obligations in the Philippines; once that period ends, personal data is deleted or anonymised. Our use of
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your data is limited to operating your account, processing payments, and improving the platform — never for selling to advertisers.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.